Privacy Policy

Last Updated: 06/02/25

1. Introduction

Welcome to Pistache Creative Ltd (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.

This Privacy Policy explains how we collect, use, and protect your personal information, particularly when using our email marketing services via Sender.

2. Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, and any details you provide when subscribing to our mailing list.
  • Marketing Preferences: Your preferences regarding the types of communications you receive from us.
  • Interaction Data: Information on how you engage with our emails, such as open rates and link clicks.

We do not collect sensitive personal data unless explicitly required and with your consent.

3. How We Use Your Data

We process your personal data for the following purposes:
✔ Sending newsletters, updates, and promotional content related to Pistache Creative Ltd.
✔ Managing email subscriptions and preferences.
✔ Improving our marketing effectiveness based on engagement data.
✔ Ensuring compliance with UK data protection laws and GDPR.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing Data

Under the UK GDPR, we process personal data based on:

  • Your Consent: When you subscribe to our emails or opt in to marketing communications.
  • Legitimate Interest: If you are an existing customer, we may send you relevant updates unless you opt out.
  • Legal Compliance: If required to retain data for legal or regulatory obligations.

You can withdraw your consent at any time by clicking the unsubscribe link in our emails.

5. Data Storage & Security

Your data is securely stored and processed through Sender, our email marketing platform.
✔ Sender complies with GDPR and ensures encrypted storage.
✔ We implement security measures to prevent unauthorized access.
✔ Data is only retained as long as necessary for marketing purposes or legal obligations.

6. Your Rights Under GDPR

As a UK or EU resident, you have the following rights:
🔹 Access Your Data – Request a copy of the personal data we hold.
🔹 Correct Your Data – Ask us to update incorrect or incomplete information.
🔹 Withdraw Consent – Unsubscribe at any time using the unsubscribe link in emails.
🔹 Request Deletion – Request that we delete your data (“Right to be Forgotten”).
🔹 Restrict Processing – Request limited use of your data.

To exercise your rights, email us at: info@pistacheartists.com

7. Third-Party Services & International Transfers

Our emails are managed through Sender, which complies with GDPR and UK data protection laws. Your data may be processed outside the UK, but we ensure that safeguards (such as Standard Contractual Clauses) are in place.

8. Cookies & Tracking

We may use tracking technologies in our emails to measure engagement (e.g., whether emails are opened or links are clicked). You can disable tracking in your email settings or opt-out of our emails at any time.

9. Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us at:

📧 Email: info@pistacheartists.com
🏢 Company Name: Pistache Creative Ltd
📍 Registered Address: Aston House, Cornwall Avenue, London, N3 1LF, UK

10. Updates to This Privacy Policy

We may update this policy occasionally to reflect changes in legal requirements or business practices. Updates will be posted on this page, and we encourage you to review it periodically.

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